If you're encountering failed payment messages after attempting to update your payment method or if you have received notifications indicating a recent payment has failed, please keep these tips in mind:
- Ensure there are sufficient funds in the account associated with the card you are using to purchase from our website
- Reconfirm all card information related to CVC, recently updated billing address(s) and ensure this information matches the records your banking institution also have on file
- If you are still encountering issues updating your payment method and continue to receive failed payment notifications, please contact your bank for more information
To update payment information for all transactions and accounts created using Paypal, Apple, Android, you will need to log in to each of these respective accounts.
Please also keep in mind that if you are experiencing issues updating your payment or completing a transaction using an international card, we recommend reaching out to your banking institution to learn more.
If you have any other questions or concerns regarding payment, please reach out to our support team.