FAQ
Find answers to frequently asked questions for the quickest resolution to your problem!
Access and Login Help
Billing Questions and Issues
- How do I change my payment type
- How do I update my payment information
- What price will I be charged on my renewal date?
- My Gift Subscription was not sent?
- What happens if I cancel in the middle of my annual subscription?
- Why has my payment failed?
Account Management Help
- How do I change my subscription plan
- How do I cancel my subscription?
- Gift Redemption Assistance
- Managing your Data
- Can I extend my current subscription with a gift subscription?
- Notification Settings
How to Use The Athletic
- Manage Your Feed
- Do I have to subscribe to a specific City?
- How do I change the text size on The Athletic iOS application?
- Communicating with writers at The Athletic
- Why are there advertisements on The Athletic?
- Podcasts