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  2. FAQ

FAQ

Find answers to frequently asked questions for the quickest resolution to your problem!

Access and Login Help

  • Login Methods
  • Opening Links
  • How do I change my password?
  • Why do I have to login every time I click on a link to your site?
  • Can I be logged in on my phone and on the website at the same time?

Billing Questions and Issues

  • How do I change my payment type
  • How do I update my payment information
  • What price will I be charged on my renewal date?
  • My Gift Subscription was not sent?
  • What happens if I cancel in the middle of my annual subscription?
  • Why has my payment failed?
See all 11 articles

Account Management Help

  • How do I change my subscription plan
  • How do I cancel my subscription?
  • Gift Redemption Assistance
  • Managing your Data
  • Can I extend my current subscription with a gift subscription?
  • Notification Settings
See all 8 articles

How to Use The Athletic

  • Manage Your Feed
  • Do I have to subscribe to a specific City?
  • How do I change the text size on The Athletic iOS application?
  • Communicating with writers at The Athletic
  • Why are there advertisements on The Athletic?
  • Podcasts
See all 16 articles
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