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FAQ

Find answers to frequently asked questions for the quickest resolution to your problem!

Access and Login Help

  • Login Methods
  • I paid with Apple Pay and can't login
  • Opening Links
  • How do I change my password
  • Paid But Can’t Access Content
  • Why do I have to login every time I click on a link to your site?
See all 7 articles

Billing Questions and Issues

  • How do I change my payment type
  • How do I update my payment information
  • What price will I be charged on my renewal date?
  • My Gift Subscription was not sent?
  • Student Subscriptions
  • What happens if I cancel in the middle of my annual subscription?
See all 12 articles

Account Management Help

  • How do I change my subscription plan
  • How do I cancel my subscription?
  • My email "is not unique"?
  • Gift Redemption Assistance
  • Managing your Data
  • Can I extend my current subscription with a gift subscription?
See all 10 articles

How to Use The Athletic

  • Manage Your Feed
  • Do I have to subscribe to a specific City?
  • Communicating with writers at The Athletic
  • Why are there advertisements on The Athletic?
  • Podcasts
  • Real Time
See all 16 articles
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