Find answers to frequently asked questions for the quickest resolution to your problem!
Access and Login Help
- Login Methods
- I paid with Apple Pay and can't login
- Opening Links
- How do I change my password
- Paid But Can’t Access Content
- Why do I have to login every time I click on a link to your site?
Billing Questions and Issues
- How do I change my payment type
- How do I update my payment information
- What price will I be charged on my renewal date?
- My Gift Subscription was not sent?
- Student Subscriptions
- What happens if I cancel in the middle of my annual subscription?
Account Management Help
- How do I change my subscription plan
- How do I cancel my subscription?
- My email "is not unique"?
- Gift Redemption Assistance
- Managing your Data
- Can I extend my current subscription with a gift subscription?
How to Use The Athletic
- Manage Your Feed
- Do I have to subscribe to a specific City?
- Communicating with writers at The Athletic
- Why are there advertisements on The Athletic?
- Real Time