Billing Questions and Issues
Billing Issues- FAQ
- How do I change my payment type
- How do I update my payment information
- What price will I be charged on my renewal date?
- My Gift Subscription was not sent?
- Student Subscriptions
- What happens if I cancel in the middle of my annual subscription?
- Why has my payment failed?
- Refunds
- Can I price match a Gift Subscription to a First Time Subscriber promotional price?
- Can I purchase a subscription at a discount on the iOS/Android application?
- The checkout page has stalled out after entering my payment information?
- I was double charged, charged after I cancelled my trial, etc.?